This privacy policy explains what personal data is collected when you use this website and the casino services promoted on it, why it’s collected, and the rights you have under UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. It should be read together with our terms and conditions. You can return to the SpinBoss homepage at any time.
1. Data we collect
Information you give us
- Registration details: name, date of birth, email address, postal address, phone number and account password.
- Verification documents: photo ID and proof of address, required before withdrawals.
- Payment information: the method you use to deposit and withdraw. Full card numbers are handled by our payment processors, not stored by us.
- Communications: messages you send to live chat or email support.
Information collected automatically
- Device and browser data, IP address and approximate location.
- Gameplay and transaction history.
- Cookie and similar technology data (see section 5).
2. How we use your data
- To open and manage your account and process deposits and withdrawals.
- To verify your age and identity and meet anti-money laundering obligations.
- To detect and prevent fraud, bonus abuse and multiple accounts.
- To provide customer support.
- To apply safer gambling tools such as deposit limits, time-outs and self-exclusion, and to identify signs of harmful play.
- To send marketing messages, only where you have agreed to receive them.
3. Legal bases
We process your data to perform our contract with you, to comply with legal obligations (such as age verification and anti-money laundering checks), for our legitimate interests (such as fraud prevention and improving the service), and with your consent where required (such as marketing and non-essential cookies).
4. Sharing your data
We share personal data only where necessary: with payment providers to process transactions, with identity verification services, with game providers to run your sessions, with IT and hosting suppliers under contract, and with regulators or law enforcement where the law requires it. We never sell your personal data.
Where data is transferred outside the UK, we use appropriate safeguards such as UK International Data Transfer Agreements or adequacy regulations.
5. Cookies
This site uses essential cookies to keep you logged in and secure, and — with your consent — analytics cookies to understand how the site is used and marketing cookies to measure campaigns. Links to the casino may carry a tracking reference so the referral can be attributed. You can change your cookie choices at any time in your browser settings.
6. How long we keep data
Account and transaction records are kept for as long as your account is open and for up to five years after closure, to meet anti-money laundering and legal requirements. Self-exclusion records are kept for as long as needed to honour the exclusion. Marketing preferences are removed as soon as you opt out.
7. Your rights
Under UK GDPR you have the right to:
- access the personal data held about you;
- have inaccurate data corrected;
- ask for your data to be deleted, where there’s no legal reason to keep it;
- restrict or object to certain processing, including direct marketing;
- receive your data in a portable format;
- withdraw consent at any time where processing relies on it.
To exercise any of these rights, contact the support team via live chat or email. We’ll respond within one month. If you’re unhappy with our response, you can complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
8. Security
Data is protected with TLS encryption in transit, access controls and regular security testing. Two-factor authentication is available for every account and we strongly recommend switching it on.
9. Age restriction
Our services are strictly for adults aged 18 and over. We don’t knowingly collect data from anyone under 18, and any account found to belong to a minor is closed immediately.
10. Changes to this policy
We may update this policy to reflect changes in the law or in how the service works. The latest version is always published on this page.